My Hair Clinic is an ethical medical clinic where the final word regarding marketing and Standard Operating Procedures (SOP) lies with the chief surgeon, Dr Hussain.

No sales or marketing team has any say over the information we give our patients. My Hair Clinic is committed to – Provide a world class level of FUE hair transplantation for treating hair loss – An ethical and professional source of guidance to hair loss sufferers – Inform the patient in the rare event of a serious breach of My Hair Clinic’s protocol.

Human errors do happen and we will discuss and in relevant cases compensate the patient accordingly. It’s in the very nature of the field of medicine and surgery that there is no guarantee for any specific outcome whether the patient receives a medical or surgical treatment. Please also see the demand from the Danish Health Board to desist from using the Guarantee to lure patients into believing that they can actually have a guarantee of their results. Please note the information is in Danish.

Any professor of any surgical or medical field will be able to confirm that his/her department has had surgeries or medical treatment that did not go according to plan. Any clinic claiming to be able to guarantee a specific result is lying! Period! And we are happy to receive any legal action from clinics and surgeons being offended by this.

While there is no guarantee of any specific result, My Hair Clinic believes in communicating with any patients not being happy with their surgery.

Since 2004 My Hair Clinic has had around 2-3% of the patients complaining about less growth than expected. This can be due to actual low growth, but may also be due to mistaking the progressive nature of hair loss as low yield.

Furthermore, unrealistic expectations and other factors may also play a role.

Less than 1% of patients have complained about the artistic results of the surgery which is a reflection of the highly skilled and experienced surgeons and technicians at My Hair Clinic.

This rate of unhappy patients is comparable to the top clinics of the world. In the few cases where a patient is not happy with the results, My Hair Clinic may offer a repeat operation at a reduced or no cost and/or a partial refund.

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